De-escalation and Safety Training

Training that equips practitioners with strategies, tools and skills to safely diffuse conflict, reduce harm and respond with clarity and compassion.

•  Understanding de-escalation principles - learning the core concepts and techniques to effectively reduce tension and aggression in various situations.
• Identifying aggressive behaviours - recognising early signs of aggression and understanding factors that contribute to escalation.
• Risk assessment - assessing potential risk and identifying triggers that may lead to aggressive behaviours.
• Practical application - applying de-escalation techniques in real-life scenarios through role playing and simulations.
• Safet and disengagement - learning how to safely disengage from a situation when de-escalation tactics and ineffective.

An interactive training for practitioners that embeds safety as a daily practice woven into every decision, setting and interaction. 

• Foundations of safety - Understanding safety in family violence work.
• What safety means in practice - personal, operational and organisational.
• Risk identification and assessment - increased ability to identify any threat to safety and how to mitigate risk to safety. 
• Situational awareness - home visit pre-visit checks and safety planning.

Kia tupato, kia mahaki - Be cautious, be humble

• Practical safety - tools to increase personal and organisational safety.
• Tactical communication - how to manage volatile clients or situations safely using clear and effective communication methods.
• Reflection and shared learning - practices and processes to debrief critical incidents for ongoing improvement in safety strategies.

An interactive training designed from the operational perspective to support community-based practitioners by integrating de-escalation techniques and safety skills into a cohesive learning experience.

• Foundations of safety - Understanding safety in family violence work.
• What safety means in practice - personal, operational and organisational.
• Risk identification and assessment - increased ability to identify any threat to safety and how to mitigate risk to safety. 
• Situational awareness - home visit pre-visit checks and safety planning.
• Understanding de-escalation principles - learning the core concepts and techniques to effectively reduce tension and aggression in various situations.
• Identifying aggressive behaviours - recognising early signs of aggression and understanding factors that contribute to escalation.
• Risk assessment - assessing potential risk and identifying triggers that may lead to aggressive behaviours.
• Practical application - applying de-escalation techniques in real-life scenarios through role playing and simulations.

Kia tupato, kia mahaki - Be cautious, be humble

• Practical safety - tools to increase personal and organisational safety.
• Safe and disengagement - learning how to safely disengage from a situation when de-escalation tactics and ineffective.
• Tactical communication - how to manage volatile clients or situations safely using clear and effective communication methods.
• Reflection and shared learning - practices and processes to debrief critical incidents for ongoing improvement in safety strategies.